What We Collect and Why We Use It
When you open an account, we collect your name, contact details, and the payment method you register — whether that is GCash, Maya, or InstaPay. This information is used to verify your identity, process deposits and withdrawals, and keep your account secure. We also collect device
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and session data — such as your browser type and IP address — to detect unusual login activity and prevent unauthorised access. If you reach out to our support team, the conversation record is stored so we can follow up accurately. We do not sell your
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personal data to third parties. Data shared with payment processors like GCash and Maya is limited to what is strictly needed to complete your transaction. Retention periods depend on regulatory requirements applicable where local law permits. You can ask us to review, update, or delete your
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data at any time by contacting our support channel. Where data is transferred outside the Philippines, we apply safeguards consistent with applicable data-protection standards. Availability of any account feature or service depends on local law and is accessible only to eligible users in permitted regions.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.